“Mom is able to remain independent and I can still have control over the details.”
Preserving Independence and Dignity
"True Link is a unique offering. I like the nearly instant ability
to prevent fraudulent or coercive transactions, while still allowing my mom the
freedom and self-sufficiency to pay for things herself."
"I love True Link. Mom is able to remain independent and I can
still have control over the details. In
the past, unscrupulous charities have gotten mom to donate. With True Link,
I've been able to stop this from happening.
They continue to try, but have not been able to."
"My brother gets to keep his dignity... but he cannot spend more
than we can afford. He can call to check his balance and the staff are very
kind and personable. Additionally, it
saves me having to run to his neighborhood to personally pay for something by
check. I can't praise your product
enough!"
“It put an end to the madness. Now we are spending money on what's really important.”
Peace of Mind
"My elderly mother gives money to "charities" with no
regard to their legitimacy or her frequency of contribution. Using True Link to
block all but a small group of "approved" charities has given me
peace of mind and has saved her hundreds of dollars every month."
“I'm so glad you guys are around. Bringing my grandmother back from the financial brink created by scammers would be next to impossible without True Link.”
"This is perfect. You guys rock! You have helped me tremendously. You have no idea what kind of peace of mind this is giving me. Well worth the service fee that you charge."
"I work at a hospital, and I've been telling everyone that they should get True Link. This has been a godsend - a real relief for my family.
"My dad was diagnosed with dementia. He was sending checks, money, credit card numbers, and other personal information to everybody that asked. He was writing at least 40 bad checks a month, drained every savings account that he had, and maxed out every credit card. If left to his own devices, I don't know what could have happened. He was totally out of control, and we really didn't have any way of forcing him to spend his money on the necessities such as utilities and groceries.
Thanks to True Link, he now has food in the fridge, medicine that he needs, his house is not in foreclosure, and the lights will not be shut off again. It put an end to the madness. Now we are spending money on what's really important."
“I can track all of my dad's expenses and do not have to worry about petty cash going missing.”
Features
"The web interface, customer support, and communication are excellent."
"True Link gives my loved one the confidence of having access to cash in his pocket while removing my worry that he's spending it on inappropriate or frivolous purchases he can't afford."
"I can track all of my dad's expenses and do not have to worry about petty cash going missing. It's so much easier to track his finances and keep him on a budget."
"I love True Link. My dad is in another county and it's helped us track his spending."
"It's a graceful way to pay for necessities from my brother's supplementary needs trust without causing conflict with his Medicaid benefits."
"Your fees are so reasonable. This product is amazing. I don't usually say this for financial products."
“True
Link feels like part of the team. It’s
like we’re all in it together to make sure my mother stays safe.”
Service
"I appreciate the extension of customer service. A lot of companies only interact online and I really like that it's so easy to talk to a person."
"I’ve been so impressed with the support and service. It’s been more than great. Every time after I get off the phone I’m just so impressed. As a fiduciary office, we deal with so many different vendors. Sometimes, they think we’re a scam. Frankly, they can even be a little mean. It’s great to work with people who really understand our business. You guys are just so great."
"I
recommend you often to other fiduciaries. You make everything easy."
"True Link feels like part of the team. It’s like we’re all in it together to make sure my mother stays safe."
"Your
customer service is so great. If I can recommend you or use you for anything, I
will! Every time I call in, I always get the best support."
"It's
so great working with you guys - you provide such great customer support. You
are just really with it. You understand what I need."
"Wow, what an awesome concept. I love the Spending Monitor's detailed settings. Plus, you always answer my questions, and you're really easy to get ahold of. I'm excited to have you as part of my tool box."
