Fees for Customer Service, Getting Information and Card Maintenance (per request)
Fee Type
Fee amount
How to Avoid or Reduce This Fee
Automated and Live Agent Phone Calls
No Fee
Email and Text Message Alerts. Standard text messaging rates apply.
No Fee
ATM Balance Inquiry**
$0.50
Check your balance online or by phone for no fee
Mailed Paper Statement
$1.50
View your statement online for no fee
Expedited Card Delivery (2 Day Delivery)
$30.00
Choose regular delivery speed for no fee
Fees for Transferring Money Out When Closing Your Account
Fee Type
Fee amount
How to Avoid or Reduce This Fee
Account Closure With Card-to-Bank Transfer*
No Fee
Replacement Card
No Fee
Account Closure With Check Refund
No Fee
* Bank where you maintain your bank account may impose a transfer fee.
** You may be charged a fee by the ATM operator or other networks used to complete the transaction (and you may be charged a fee for a balance inquiry at an ATM even if you do not complete a fund transfer). Such other fees and charges may be deducted from your Card Account.
